Got a question before ordering? Here are a few of the things we get asked most.
Who are you guys?
Parko Cards is an Auckland based online store for trading cards, collectibles and TCG products.
We’ve been selling online in New Zealand since 2013 mostly selling through Trademe and groups. Our trademe profile is here. https://www.trademe.co.nz/a/member/4638498
I actually started trading cards back in 2002 in high school.
Where does everything ship from?
All orders are packed and sent from Auckland, New Zealand. We currently ship throughout New Zealand and Australia. We have plans to Ship to USA and UK.
Can I come into a store?
Not yet. We’re currently online only.
That means no fancy retail store or massive overheads, which helps us put more into stock and keep our pricing competitive.
How quickly will you send my order?
We normally aim to get orders packed and on their way the same day they are ordered.
During big releases or busy sales periods it can take a little longer, but we’re not fans of orders sitting around gathering dust.
Will my cards actually be packed properly?
Yep.
We know how annoying it is receiving collectibles that have been thrown into a courier bag with zero protection.
We pack orders with the product in mind and do our best to make sure everything arrives the way it left us.
What sort of stuff do you stock?
A constantly changing mix.
You’ll find Pokemon, Palworld, Disney Lorcana, Magic: The Gathering, Riftbound and other TCG products, along with single cards, graded cards, booster packs, booster boxes and accessories.
We’re also always looking for new products to add.
Is everything on the site genuine?
Yes. We source stock through distributors, wholesalers and suppliers in New Zealand and overseas.
We only want genuine products on Parko Cards. Simple as that.
Why does your stock change so much?
Trading cards move fast.
Some products we can get again easily. Others disappear from distributors, sell out immediately or become difficult to source.
Single cards are even more random because there may only be one available. So out stock is always changing.
Something I wanted disappeared. Is it coming back?
Possibly.
We’re constantly looking for restocks, but availability depends on suppliers and the product.
Some products come back every few weeks. Others are basically gone once they sell out.
Can you find a product for me?
We can certainly have a look.
If you’re hunting for a particular card, booster box, older set or random TCG product that isn’t on the website, flick us a message.
We deal with multiple suppliers, so you never know.
Why is something cheaper than I expected?
Sometimes we just get a good buy.
We also occasionally run products with very small margins or close to cost to give people a good deal and to move stock.
Do you send orders outside Auckland?
Definitely.
We ship all over New Zealand and Australia.
I only want one card. Is that fine?
You don’t need to buy a booster box every time you visit.
We list individual cards as well, and many of them only have a single copy available.
Do you have graded cards too?
From time to time.
We list professionally graded cards alongside our raw singles when we have them available.
Want to buy my cards?
Maybe!
We’re not necessarily buying everything that gets offered to us, but we’re always happy to look at interesting cards or collections.
Send us some photos, what you have and roughly what you’re wanting for it.
Found it cheaper somewhere else?
Send us the link.
If another established NZ retailer has the exact same product genuinely in stock for less, we’re happy to see if we can do anything on the price.
We won’t always be able to match clearance deals or marketplace listings, but there’s no harm in asking.
My order turned up damaged. What now?
Send us a message with your order number and some clear photos.
We’ll take a look and work out what’s happened.
Can I return sealed TCG products?
If there’s genuinely something wrong with your order, contact us and we’ll help.
We generally can’t accept returns on booster packs, booster boxes or other sealed TCG products once they’ve been opened.
Who am I actually talking to?
The owner of Parko Cards.
Parko Cards isn’t a giant company with your message bouncing through six different departments.
If you contact us, you’re talking directly to the owner of the store.
Are you on Social Media?
Yeap, The two platforms we use the most are below.
Facebook: https://www.facebook.com/parkocards
Instagram: https://www.instagram.com/parkocards